“Why is there a charge on my card?”

It’s a charge for one of our Online Educational Course or Coaching Products.



We’re an education company based in Salt Lake City, UT, that creates training programs for highly sensitive people/empaths. We’ve been in business since 2008. Our company is owned by Jack and Tiffany Walker.

“Why are you charging me?”

This is either a charge for Empath Rising I, or Empath Rising II.


“Doesn’t ring a bell?”

If the product names above don’t ring a bell, it’s possible your business partner or significant other purchased one of our products. We’ve found that 95% of the time confusion arises from someone else in a household or company signing up for the product.


“Can I get an invoice for the charges?”

Every time we bill you we send an invoice to the email address you (or your co-worker or significant other) provided when you/they signed up. If you need a receipt we can always send you one. Simply email support at [email protected].


“Can I get a refund?”

It depends on the program you bought.  Each of our programs has a unique refund policy. You can always email support at [email protected] to inquire about the refund policy for the purchased program.

Any further questions?

You can submit a support request and we’ll get back to you as quickly as we can.  Please email support at [email protected].

We hope this helped identify the charge.

As always, remember you get to Create YOUR life, YOUR  Way.

Tiff & Jack (Founders/Owners)